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SWIGGY & ZOMATO

Attach Swiggy Zomato with Your Food Business
Menu updating etc.,
Will update Fssai certificate, Gst certification, Shop Location, etc.,
Attach multiple Outlets with Single Fssai License.

SWIGGY
After I submit all documents, how long will it take for my restaurant to go live on Swiggy?
After all mandatory documents have been received and verified it takes upto 7-10 working days for the onboarding to be completed and make your restaurant live on the platform.

What is this one time Onboarding fees? Do I have to pay for it while registering?
This is a one-time nominal fee of INR 999 charged towards the system & admin costs incurred during the onboarding process. A fixed part of this one-time fee i.e., INR 499, will be deducted upfront during the onboarding process. The residual INR 500, will be deducted from the weekly payouts after you start receiving your orders from Swiggy.

Who should I contact if I need help & support in getting onboarded?
You can connect with Partner Support on 080-67466777/68179777 or write to partnersuport@swiggy.in

How much commission will I be charged by Swiggy?
The commission charges vary for different cities. You will be able to see the commission applicable for you once the preliminary onboarding details have been filled.

I don’t have an FSSAI license for my restaurant. Can it still be onboarded?
FSSAI license is a mandatory requirement according to the government’s policies.

zomato
Get started with online ordering
Please keep the documents ready for a smooth signup
FSSAI license copy
PAN card copy
Regular GSTIN (if applicable)
Bank account details
Your restaurant menu
Dish images for top 5 items

Why should you partner with Zomato?
Zomato enables you to get 60% more revenue, 10x new customers and boost your brand visibility by providing insights to improve your business.

Step 1:
Create your page on Zomato
Help users discover your place by creating a listing on Zomato
Step 2:
Register for online ordering
And deliver orders to millions of customers with ease
Step 3:
Start receiving orders online
Manage orders on our partner app, web dashboard or API partners
1
Restaurant Partner app
Manage all your orders on your smartphone with our Android app
2
Restaurant Partner web dashboard
Manage all your orders on your desktop or laptop
3
API integration
Manage all your orders on your existing Point of Sale (POS) or third party software

I have a large fleet of delivery boys, why should I use Zomato’s delivery service?
You can use your and Zomato's delivery fleet simultaneously to increase the network of your delivery radius. Also, our delivery fleet delivers orders in minimum possible time, a key factor leading to increased customer satisfaction.

What happens if the average order value of Zomato orders is very low
Average order value from our platform is generally more than Rs 250. However, in some cases, users want to try out your place by ordering for lesser amount. But we have observed that they eventually come back with higher value orders if they like your food.