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TERMS AND CONDITION

REFUND POLICY

When an advance payment is being made by you, QUALITY TAX SERVICE will be apportioning the amount based on the events to be carried out in the course of providing the services. Every engagement will have different events with different timelines. Compensation for the completed event will be non-refundable in nature considering the labor hour already being invested in carrying on such event. Also, any amount paid as government fees/taxes or any third parties will not be returnable as the same has been paid on your behalf and such amount is not in the possession of QUALITY TAX SERVICE. Nonetheless, QUALITY TAX SERVICE will be liable only to the extent of payment received towards such engagements.

CLAIM YOUR REFUND HERE

Our Senior Management will reach you out on recording your grievances and would make the best effort to satisfy you to complete the service. Although you are disappointed, you possess the sole right to claim your refund by logging onto your QTS account. This claim option is made available to you only up to 60days from the date of your payment for the engagement. Any claim made beyond 60days shall be void ab initio and shall not be entertained. However, you will be offered for adjusting the amount with subsequent services if the erstwhile service is not completed by us. Your refund claim shall be processed within 3-5days of your call with our Senior Management and after your confirmation on the bank details for transferring the refund amount

OPT FOR CHANGE OF SERVICE

If your refund request is due to change in your need, you can opt for change of service instead of claiming refund. You will be eligible to utilize the amount available after reducing the amount apportioned for completed events of a service and any government fees/taxes or third party payments for the adjustment towards the changed service. You will be allowed to opt for this service change within a period of 60days from the date of your payment towards the engagement.